Why Es’hailSat?

Es’hailSat offers career opportunities in our five core business divisions: 

  • Technical
  • Commercial
  • Strategy
  • Legal
  • Finance & Administration

Appropriate experience is required, although some of our positions are open to recent graduates. In common with the rest of the global satellite industry, English is the working language at Es’hailSat although spoken and written Arabic is clearly a significant benefit.
 

 

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Current vacancies

Reports to: General Counsel

JOB PURPOSE / ROLE:

The candidate should have 7+ years of telecommunications, regulatory and compliance background. Must have drafting and negotiating commercial agreements skills, such as third party and vendor agreements and experience handling regulatory and compliance issues. The candidate should be experience in the operation, commercial and technology matters in the satellite industries. Must have a widespread knowledge and involvement with legal matters including companies and telecommunications laws, legal research, M&A, IP, employment, litigation and international legal transactions. Preferred to have a minimum of 3+ years of practicing within an international law firm or legal department of a telecommunications company; and Arabic/English languages proficiency is an advantage.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

  • Assist the General Counsel;
  • Interpret and summarize rights and obligations under existing laws, regulations and agreements;
  • Draft, review and revise policies, procedures, forms and templates;
  • Structure, draft, negotiate and finalize satellite capacity and managed services agreements (e.g., transponder lease agreements, value-added service agreements, venders supply agreements, managed services agreements, end-to-end service solution agreements) in a professional and timely manner;
  • Draft and prepare tender documents, suppliers and service providers agreements;
  • Tailor agreement provisions to satisfy unique customer service requirements and/or address special business situations;
  • Support Es’hailSat Procurement and Sales team in complex contract negotiations with customers, suppliers and modify contract terms in response to customers’ requests while maintaining appropriate legal protection for the company;
  • Interpret and implement contracts,
  • Regular interface with Procurement, Sales, Commercial, Technical Department, HR, Finance, Regulatory, Spectrum, on all legal matters associated with commercial agreements and ensure that contract terms are accurately captured in company contract management database;
  • Provide assistance with special projects as needed (e.g., satellite-specific contract review and analysis in support of Es’haiSat fleet deployment plans and satellite contingency plans);
  • Draft and negotiate, as appropriate, other agreements, such as consultancy contracts, assignment agreements, NDAs, agency type of arrangements, etc. and in accordance with the company’s policies and procedures;
  • Liaise with specialized outside legal counsel and manage outside legal counsel on an as-needed basis;
  • Proactively identify legal issues and risks for management consideration; provide corresponding counsel and advice regarding such issues and risks, including the provision of appropriate risk mitigation strategies;
  • Manage outside counsel on specialized matters, including public procurement laws, local laws, litigation and international law;
  • Proactively manage dispute resolution matters related to customer contracts and other activities.
  • Participate in and/or manage special projects;
  • Perform such other tasks as required.

COMPETENCIES and EXPERIENCE:

  • University law degree;
  • 7+ years relevant legal work experience in telecommunications industry;
  • The Legal Counsel position provides critical support primarily to Procurement and Commercial departments by effectively drafting, negotiating and finalizing supply and customer contracts and associated agreements and documents in a timely fashion and in accordance with the company’s policies and procedures.
  • Excellent oral and written drafting and negotiating skills;
  • Must be fluent in English and preferably Arab languages;
  • Must have good knowledge and experience in companies and telecommunications laws;
  • Experience with technology, preferably in the areas of Satellite communications, internet services;
  • Proven ability to work independently and autonomously, as well as part of a team.
  • Proven ability to spot problems and develop and lead implementation of appropriate solutions.
  • Ability to interact comfortably with all levels of personnel and enforce legal requirements without alienating clients.
  • Excellent commercial transaction negotiation and drafting skills;
  • Ability to maintain high level of legal risk mitigation;
  • Ability to work across multi-function, multi-level, and multi-cultural groups; must be a team player;
  • Pro-active and independent attitude and result oriented approach;
  • Must have a firm understanding of business process flows;
  • Strong ability to manage time, set priorities and work independently in an international oriented and demanding commercial environment;
  • Strong ability to work accurately and in an organized manner with attention to detail;
  • Demonstrated ability to handle extremely sensitive and confidential information.
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Reports to: Spectrum Management Director

JOB PURPOSE / ROLE:

Assist the Spectrum Management Director in Spectrum and Regulatory Engineering matters for ES’HAILSAT’s current and future programs through providing input toward and implementing the orbital and spectrum strategy, interfacing with the spectrum regulators (locally and internationally as needed) and liaising with ITU in order to ensure effective and efficient delivery of ES’HAILSAT services to all its customers and the achievement of the organizations overall strategic objectives. Responsible for daily activities pertaining to spectrum engineering.

Job Description:

  • Assist the Spectrum Management Director in the preparation of the spectrum management department budget and generate continuous reports in order to monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues, areas of unsatisfactory performance are identified and potential performance improvement opportunities are capitalized upon.
  • Assist in the development of the long-term spectrum strategy for ES’HAILSAT
  • Assist the Spectrum Management Director in the process of spectrum analysis to identify potential opportunities for ES’HAILSAT, and coordinate with commercial departments to seek commercial economic and strategic future visibility, while working with the engineering and procurement department to ensure turning the potential opportunity into action and design and get exploited (implementation)
  • Interface with the spectrum regulators (locally and internationally) including ITU and conduct the filing activities with ITU and monitor the progress.
  • Ensure coordination with other satellite networks through periodic meetings and correspondence.
  • Assist the Spectrum Management Director and Legal department in managing the relations between ES’HAILSAT and the regulatory bodies to obtain the necessary approvals and licenses from the different regions and countries, so it could operate its satellites within the legal framework and be able to have an efficient and effective market access for ES’HAILSAT’s commercial activities. 
  • Develop in-house tracking tools for all correspondence with other administrations and with the ITU
  • Keep a track of filling activities and monitor progress. Highlight and plan activities in order to meet the regulatory milestones
  • Ensure ES’HAILSAT’s compliance with the applicable coordination agreements and ITU regulations and recommendations, so that ES’HAILSAT orbital assets and investments are protected and violations are prevented
  • Inform Spectrum Management Director of any deviations in compliance.
  • Assist the Spectrum Management Director in providing advice and continuous update to other departments within ES’HAILSAT on the application of the ITU Radio regulations and recommendations and reflect on the implications it would have on the satellite design, so that ES’HAILSAT is in full compliance with the international regulations and optimally placed in protecting its orbital assets and operations from any possible violations.
  • As needed, represent ES’HAILSAT in spectrum regulatory bodies and agencies, and assist in managing the relationship with ES’HAILSAT’s regulatory consultants, so that frequency and regulatory matters with ictQatar, ITU and other satellite operations are taken seriously, respected and complied with and the maximum efficiency is achieved.
  • As needed represent ES’HAILSAT at various workshops, conferences, and in discussions held at National and International forums whenever instructed to participate.
  • Under the supervision of the Spectrum Management Director, prepare the technical and regulatory basis in advance of negotiating agreements for regulatory licensing and in order to minimize risk and maximize benefits and meet or exceed ES’HAILSAT user requirements in terms of quality, support, and availability.
  • Prepare frequency coordination draft agreements and technical documentations to ITU.
  • Recommend improvements to spectrum management policies and implement procedures and controls so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in line with best practice.
  • Provide inputs and suggestions for the continuous improvement of orbital and spectrum practices taking into account ‘best practice’, changes in international standards and changes in the business environment which demand proactive action plans.
  • Consolidate accurate Management reports to provide timely feedback to the Spectrum Management Director for monitoring the progress of ITU filings  and regulatory matters

Minimum Qualifications:

BS Electrical or Telecom Engineering or equivalent degree

Minimum Experience:

5 years or more in a cross functional satellite operations teams preferably with a top tier satellite services provider focusing on implementing long-term spectrum and orbital strategy and filing for licenses and approvals from government and international regulatory bodies.

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Reports to: Teleport Site Manager

JOB PURPOSE / ROLE:

The role is responsible for ensuring that all teleport sites are functioning as per pre-defined standards and procedures through timely engineering interventions on hardware, installations and equipment. The role is responsible for ensuring smooth functioning of all teleports operations: testing equipment’s, installations and providing regular upgrades and repairs while also writing technical reports as and when required.

Job Description:

  • Ensures smooth function of teleport operations  Ensures effective RF signal monitoring with full coordination provided to the satellite coordinators.
  • Ensures maintenance for all uplink and downlink equipment and is responsible for routine checks of all related equipment and devices such as fibre optics, IRDs, encoders, routers, modulators, up-converters, LNBs, LNAs and HPAs.
  • Ensures that all maintenance and engineering service requirements like troubleshooting, repair, calibration and preventative maintenance of equipment and systems at the teleports are carried out effectively and diligently
  • Ensures that all engineering requirements is completed to ensure that all teleport sites have uplink and downlink resources available when required and to keep outage time to a minimum
  • Ensures that the teleport transmission and receive systems are compliant as per requirements set forth by approved regulatory bodies
  • Participates in the planning, installation and integration of new or replacement equipment and systems
  • Ensures all outgoing, and incoming signals and content are compliant with standards set forth by approved regulatory bodies
  • Ensures regular checks for quality control of installations equipment and documentation utilized by the teleports
  • Provides the highest quality of customer service to primary customers by responding to requests in a timely manner.
  • Thoroughly documents problems and issues in the operations.
  • Ensures timely and accurate completion on assigned projects including wire numbers, systems documentation, drawings, time sheets, time tracking and work orders
  • Implements all necessary, policies, processes, procedures and controls so that all relevant procedural/ legislative requirements are fulfilled
  • Prepares and consolidates accurate reports to provide timely feedback or analyses on Teleport sites, equipment’s, installations, planning operations etc.
  • Prepares reports in order to keep the relevant stakeholders aware of latest practices, news, developments that are of interest to them.

Minimum Qualifications:

BS Electrical or Telecom Engineering or equivalent degree

Minimum Experience:

3 to 5 years’ experience working with RF, high voltage, emergency power systems and high power RF amplifiers.

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Reports to: Marketing & Business Development Director

JOB PURPOSE / ROLE:

Provide technological and commercial contribution in activities relating to developing new applications and solutions to customer’s requirements Conduct thorough technical feasibility studies as well as contribute to assess commercial consequences in mainly liaising with Business development, sales and capacity management engineers.

Job Description:

  • Conduct all system and customer/service-level requirements analysis and calculations and identify capacity requirements.
  • Advise customers on solutions that are easily implemented, cost effective and technically viable.
  • Contribute to the assessment of commercial consequences of new services.
  • Develop KA band applications in broadcasting and broadband data distribution.
  • Study new service proposals / requirements and recommend technical and commercial feasibility.
  • Develop the technical and programmatic proposals for the potential customers
  • Develop partnerships with end-user terminal/equipment manufacturers and integrators.
  • Provide technical assistance to Marketing in order to enhance product promotion and provide key selling points from a technical perspective.
  • Conduct market research and technology evaluations in order to identify applied solutions and prepare recommendation to management
  • Maintain close liaison with Business Development, technical teams and Sales to get details of new services and specific customer requirements
  • Recommend improvements to product development policy and implement procedures and controls so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in line with best practice.
  • Provide inputs and suggestions for the continuous improvement of Es’hailSat products and services taking into account ‘best practice’, changes in international standards and changes in the business environment which demand proactive action plans.
  • Assist accurate Management reports to provide timely feedback to the Sales Director on new product development initiatives

Minimum Qualifications:

BS Electrical or Telecom Engineering or equivalent degree

Minimum Experience:

5 to 7 years’ experience in satellite communications and system calculations

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Reports to: Networks Operations - Executive Director

JOB PURPOSE / ROLE:

The role ensures all aspects of availability, performance and quality for a teleport site while also monitoring equipment and the infrastructure to ensure it continues to meet the required quality standards. The role will also be involved in initiating actions and taking steps in the event of disruptions in order to assure uninterrupted traffic handling , interface with Satellite Operators and with suppliers to ensure equipment is maintained for optimal performance and minimal risk of outage

Team Size: 6

Job Description

  • Reviews current installation and devises plans for completion, launch and also ensures routine maintenance
  • Operates and supports the Teleport Station equipment in accordance with the supplied equipment operating procedures
  • Monitor the performance of all satellite communication networks and also ensures the traffic monitoring process is as per pre-defined standards and procedures
  • Determines and investigates unusual system behavior, analyses the causes and takes the appropriate measures to take corrective actions
  • Initiates service recovery actions in accordance with the recovery and escalation procedure in the event of observed quality reduction
  • Performs tests to ensure system functionality and deploys immediate remedial action in the event of equipment failures at the site in accordance with the agreed procedures
  • Performs preventive maintenance in accordance with the supplied maintenance procedures
  • Supports site with Software and Hardware upgrades/replacements in accordance with the agreed procedures
  • In the event of a disaster, takes active steps and/or gives advice to maintain the continuity of satellite traffic
  • Support Sales team in commercial proposals preparation and also liaises with external suppliers for procurement specifications
  • Ensures that the process of up-linking signals and programs to the satellite are executed as per pre-defined protocol and quality measures
  • Coordinates the measurement of all carriers on satellites to ensure no interference or interruption in ES’HAILSAT’s transmission
  • Works with the telecom operators and the IT engineers to ensure the continuity of the connectivity service.
  • Coordinates with the Teleport Engineers for all technical issues required for the utilization of the offered services including optimization of equipment usage
  • Ensure company maintains valid insurance policies, commercial licenses, trade licenses, valid contracts, agreements, authorization from various government agencies and regulatory bodies.
  • Monitors Performance and training needs of direct reports in order to maximize subordinate and functional performance in the pursuit of functional objectives.
  • Ensure the effective achievement of functional objectives through the leadership of the department – setting individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback and appraisal – in order to maximise subordinate and departmental performance.
  • Prepares the Teleport Department budget with the Network Operations Director and monitors financial performance versus the budget so that the business is aware of anticipated costs/revenues, areas of unsatisfactory performance are identified and potential performance improvement opportunities are capitalized upon.

Minimum Qualifications:

BS Electrical or Telecom Engineering or equivalent degree

Minimum Experience:

10-15 years’ experience in Teleport Site Station with 3 years’ experience as a Team Lead in a Teleport Sites

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Reports to: Finance & IT – Executive Director

JOB PURPOSE / ROLE:

To develop and implement an information technology (IT) strategic plan for Es’hailSat to support the organization’s objectives and operations and to ensure that appropriate IT solutions and infrastructure are installed, maintained, supported and protected in an efficient and effective manner.

Job Description

  • Formulate the IT strategy and operating plans in line with Es’hailSat’s vision, mission and corporate objectives to enable IT to effectively support corporate business needs
  • Ensure IT architecture and standards are developed and maintained, and all IT operations, systems and applications adhere to these standards and ensure all IT solutions are aligned, consistent and integrated.
  • Recommend improvements to IT policy and direct the implementation of procedures and controls covering all areas of IT so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service and provide professional advice and support to all levels of the business on the full range of IT issues to ensure that the IT capability of the business is optimised.
  • Analyze – in conjunction with relevant department heads- the computer and information needs of Es’hailSat, from an operational and strategic perspective, and lead architectural and design activities to find the best technical and operational solutions to meet business requirements and user needs.
  • Monitor current and anticipated system demand versus capacity and make recommendations concerning system expansion so that Es’hailSat has sufficient capability to meet business requirements.
  • Lead the development of technological capabilities (enterprise IT systems) which will enable IT to develop state-of-art IT solutions to meet business requirements, improve performance and provide world class information systems to support management decision making.
  • Monitor and control IT operations so that it meets and exceeds the service levels agreed with users and conforms to relevant technical and security standards within budgeted cost.
  • Participate in defining and securing agreements with vendors, which provide the best terms, conditions, and quality so that the organization gets best value for investment.
  • Validate purchase requirements of hardware and software and any other IT peripherals and approve as per delegation of authority in order to ensure availability in a timely and cost effective fashion.
  • Ensure effective and robust control and security systems are implemented to safeguard and protect all operations and data integrity, and to enable the business to continue to function effectively.
  • Ensure development of business continuity plans including the provision of disaster recovery facilities and define and oversee the implementation and testing of the efficacy of disaster recovery procedures with respect to IT systems so that the IT systems can be reinstated in a timely and integral manner in the event of a disaster.
  • Ensure that all IT systems are updated and maintained in a timely manner to guarantee ongoing system availability and stability. Direct the planning and communication of periods of system downtime so that the integrity of systems is maintained while causing minimum disruption to users.
  • Monitor new developments in the field of IT and advise the business about appropriate, cost effective and business responsive solutions which could enhance or replace existing systems.
  • Provide input into the development of the departmental budget that accurately represents anticipated IT costs to allow accurate planning and cost management. Monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance and/or cost reduction are identified.

Minimum Qualifications:

Degree in IT, computer science or equivalent

Minimum Experience:

  • At least 10 years of experience in IT, 5 of which should be at a senior level
  • Industry experience would be an added advantage    
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